Bilingual AI Chatbot
Auto-detects Arabic or English from the first message and responds natively in both. Handles Gulf dialect. Qualifies leads, answers FAQs, and routes complex queries to human agents with no per-language setup.
Learn more →About Zena AI
The WhatsApp AI Platform Built for UAE & GCC Businesses
Zena sits on top of your existing CRM, bookings, and team workflows, turning every customer WhatsApp message into structured data your whole stack already understands.
Official Meta BSP · From AED 199/mo (introductory) · 14-day free trial · No credit card
90%+
UAE residents on WhatsApp daily
13
Features in one platform
2
Languages: Arabic + English
AED 199
Starting price — Founding 50 rate
The Platform
Everything your team needs to run
WhatsApp like a proper channel
Most tools want you to migrate, retrain, and rebuild around them. Zena doesn't. It connects to the official WhatsApp Business API and integrates with your existing CRM, bookings, and workflows without disrupting a thing.
Shared Team Inbox
Every WhatsApp conversation, every agent, one place. Assign threads, leave internal notes, track response times, and see who is handling what in real time. No lead falls through.
Learn more →AI Lead Capture
Captures leads conversationally from WhatsApp, website widgets, and QR codes. AI qualifies intent, validates contact details, and syncs to your CRM automatically.
Learn more →Bulk Broadcasting
Send approved WhatsApp templates to segmented contact lists. Schedule campaigns, track delivery and read rates, and stay fully within Meta's compliance guidelines.
Learn more →Conversation Analytics
Agent response times, AI resolution rates, message volume trends, and campaign performance in one dashboard. Growth and above plans add daily charts and custom date ranges.
Learn more →Owner AI Companion
A daily briefing on your WhatsApp activity: which leads need follow-up, which campaigns performed, and what your team handled while you were away. Built for founders, not analysts.
Learn more →Built for the Region
Compliance, language, and data residency —
done right for the UAE
Zena is built for the regulatory and cultural realities of the UAE and GCC. Not adapted. Built for it.
CBUAE Compliant
Aligned with the Central Bank of UAE's 2026 circular on WhatsApp usage for financial institutions. Read our full compliance breakdown.
Arabic + English, Natively
Full bilingual support with right-to-left rendering. AI trained on Gulf Arabic dialects, not just Modern Standard Arabic. Handles code-switching mid-conversation.
UAE Data Residency
Your data stays in-region. AES-256 encryption at rest, TLS 1.3 in transit, role-based access control, and audit logs for every action on the platform.
WhatsApp Coexistence
Keep your existing WhatsApp number and the app while connecting to the official Business API. No new number required. Learn how Coexistence works.
Official Meta BSP
Zena runs on Meta's official WhatsApp Business Cloud API through an authorised Business Solution Partner. Your number is protected — no unofficial scraping, no ban risk.
Integrates With Your Stack
Shopify, HubSpot, Zoho, QuickBooks, Bayut, Calendly and more via REST API and webhooks. Bring your own AI key (OpenAI or Gemini) at their published rates — Zena adds zero markup.
WhatsApp is already your top customer channel. Zena makes it a proper one.
According to DataReportal's Digital 2025: UAE report, 85.8% of UAE internet users aged 16–64 actively use WhatsApp. It is the first thing they check in the morning and the channel they trust most for business communication. Yet most UAE businesses still run it from a personal phone — no shared inbox, no automation, no data.
Zena changes the infrastructure, not the experience. Your customers keep messaging you the same way. Behind the scenes, your team gets leads captured automatically, conversations assigned to agents, campaigns scheduled in advance, and a daily briefing for whoever runs the business.
It runs on the official WhatsApp Business Cloud API — the only Meta-approved way to automate WhatsApp at scale. Unlike unofficial tools built on WhatsApp Web, your number is never at risk.
Who Zena is built for
- Real estate agencies — qualify leads from portals, send listings, book viewings automatically
- Clinics and healthcare providers — appointment booking, reminders, patient intake in Arabic and English
- Retail and e-commerce — order updates, returns, broadcast campaigns to existing customers
- Salons and hospitality — booking confirmations, no-show reminders, seasonal promotions
- Education and training — enrolment queries, course reminders, parent communications
- Financial services — CBUAE-compliant lead capture and appointment scheduling
Built by Fictoralabs, Dubai
Zena is a product of Fictoralabs, a Dubai-based Micro SaaS and AI Automation agency. The Founding 50 program locks today's introductory pricing for the first 50 paying customers: AED 199 / 499 / 899 per month for life. After the 50th customer, pricing rises to AED 249 / 599 / 999. See full pricing.
Questions
About Zena AI: FAQ
What is Zena AI?
Zena is a WhatsApp Business platform built for UAE and GCC businesses. It gives you a shared team inbox, bilingual AI chatbot, lead capture, bulk broadcasting, analytics, and an owner dashboard — all connected to the official Meta WhatsApp Business Cloud API.
How is Zena different from WATI, respond.io, or SleekFlow?
Those platforms are built for global markets and retrofitted for MENA. Zena is built from scratch for UAE and GCC: Arabic is a first-class language, pricing is in AED, the compliance layer is aligned with CBUAE guidelines, and the product is built by people who operate in Dubai. We also support WhatsApp Coexistence — a UAE-specific method to keep your existing number. See: Zena vs WATI, Zena vs respond.io, Zena vs SleekFlow.
Do I need a new WhatsApp number?
No. Zena supports WhatsApp Coexistence — a Meta-approved method that connects your existing number to the Business API while you continue using the app normally. Most businesses connect in about 5 minutes. No trade licence or business verification required.
How much does Zena cost?
Starter: AED 199/mo. Growth: AED 499/mo. Scale: AED 899/mo. These are Founding 50 introductory rates locked for life for today's signups. After the first 50 customers, pricing rises to AED 249 / 599 / 999/mo. All plans include a 14-day free trial, no credit card required. See full plan comparison.
Is my data stored in the UAE?
Yes. Zena runs on UAE-region infrastructure with AES-256 encryption at rest, TLS 1.3 in transit, and role-based access control so you can control exactly who sees which conversations.
Get Started
Try Zena free for 14 days
Full access to all features. No credit card. Live in under 10 minutes via WhatsApp Coexistence.
14-day free trial · No credit card required · Based in Dubai