Reach thousands of UAE customers on WhatsApp with personalised messages, rich media, and real-time delivery tracking, all through the official Meta API with zero risk to your account.
Official Meta BSP · From AED 199/mo (introductory) · 14-day free trial · No credit card
Upload your contact list as a CSV file on any plan. Growth and above plans add Google Sheets: point your campaign at a Google Sheet and Zena pulls contacts automatically. The auto-trigger option sends a WhatsApp message the moment a new row is added.
Send product catalogues, promotional images, invoices, event flyers, and videos alongside your message text. Rich media support is available on all Zena plans and must be included in your Meta-approved template.
Schedule your WhatsApp broadcast campaigns for optimal delivery times. Send Ramadan offers at iftar time, weekend promotions on Thursday evenings, or appointment reminders the morning before. Available on Growth and above plans.
Include dynamic variables in your campaign messages: customer name, company, order number, appointment time, or any custom field from your contact list. Personalised WhatsApp messages consistently outperform generic broadcasts.
Track every campaign in real time: messages sent, delivered, read, and replied. Growth and above plans include campaign analytics with custom date range filtering and per-campaign performance breakdowns.
Create and submit Meta-compliant message templates directly from Zena. The template builder validates your template structure, variable placement, and content against Meta's requirements before submission, reducing rejection rates.
For UAE businesses with a customer list, WhatsApp is the channel customers actually read. The question isn't whether to broadcast, but how to do it without losing your number. Most UAE businesses are either not broadcasting at all, or doing it through tools that put their account at permanent risk.
The illegal approach: unofficial WhatsApp bulk sender tools, modified APKs, or WhatsApp Web scrapers. This violates Meta's terms and risks permanent account bans. The legal approach requires the official WhatsApp Business Cloud API, Meta-approved message templates, and opted-in contacts. Zena provides all of this through its official Meta BSP relationship.
Zena exposes the daily broadcast ceiling that Meta permits at your plan tier. These are ceilings, not allotments: Meta sets your actual daily quota based on your account's messaging-tier history, which scales up as you send consistently without complaints.
New accounts start at a lower Meta messaging tier and unlock higher tiers automatically as send history accumulates. Zena cannot override the Meta tier; we surface and respect it.
For bulk broadcasting in the UAE, you'll use WhatsApp template messages, which are pre-approved message formats that Meta reviews before you can send them. Templates can include text, variables, media attachments, and call-to-action buttons. The template approval process typically takes 24-48 hours. Zena's template builder helps you structure templates correctly to maximise approval rates.
Before sending any WhatsApp broadcast campaign, your contact list must consist of people who have given explicit consent. In the UAE, this means:
14-day free trial. No credit card. Build your first campaign, create your templates, and send to your contact list, all in one platform, billed in AED.
Official Meta BSP · AED billing · Zero markup on message fees · UAE data residency
