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Official Meta Business Solution Partner

The WhatsApp Business Platform Built for
UAE & GCC

Zena is the all-in-one WhatsApp Business platform built for UAE & GCC. Bilingual AI chatbot, team inbox, bulk campaigns, and CRM analytics. All in one place.

Meta Official BSP · WhatsApp Cloud API · UAE Data Residency

Bilingual AI
Automated Lead Capture
Bulk Broadcasts
Team Inbox
🇦🇪 UAE Native
⚡ 98% Open Rate
Meta Verified
Official BSP Partner
WhatsApp Cloud API
Officially Approved
🇦🇪
UAE Data Residency
TDRA Compliant
98% Open Rate
vs 22% Email Average
AI Powered
Bring Your Own Key
Everything You Need

One Platform,
Infinite Conversations

Zena gives you every tool to automate, manage, and grow on WhatsApp. No bloat, no complexity.

Bilingual AI Chatbot

The only WhatsApp platform with native Arabic + English AI. Responds in both languages at once. Not translation. Actual bilingual AI trained for GCC conversations.

  • Arabic & English NLP, bilingual by default
  • AI lead capture via conversation
  • Smart handoff to human agents
  • Bring your own OpenAI or Gemini key
Learn more →

Multi-Agent Team Inbox

Let your entire team collaborate on WhatsApp from one shared inbox. Assignments, internal notes, and real-time collision detection included.

  • Shared inbox with auto-assignment
  • Internal notes & collision detection
  • Role-based access (Admin / Agent / Viewer)
  • Real-time socket updates
Learn more →

Bulk Broadcasting

Send personalised WhatsApp campaigns via CSV, contacts, or Google Sheets. Schedule deliveries, send rich media, and track every delivery.

  • CSV, contacts & Google Sheets audience
  • Rich media: images, PDFs, videos
  • Campaign scheduling
  • Delivery tracking
Learn more →

AI Lead Capture

No forms. No landing pages. The AI captures leads conversationally through WhatsApp. It asks qualifying questions, validates answers, and saves everything to your CRM automatically.

  • Conversational lead forms via WhatsApp
  • Bilingual: Arabic & English
  • Lead status management
  • WhatsApp notifications on capture
Learn more →

Knowledge Base

Upload documents, PDFs, and text so your AI chatbot answers customer questions accurately. The AI searches your knowledge base before every reply.

  • Upload docs, PDFs, and plain text
  • AI searches knowledge before replying
  • Per-tenant isolated knowledge store
  • Add, edit, or remove docs anytime
Learn more →

Message Templates

Create and manage approved WhatsApp message templates for broadcasts, follow-ups, and automated replies. Supports text, images, and document attachments.

  • Create and store reusable templates
  • Supports text, image, and document types
  • Use templates in broadcasts and automations
  • Team-wide access to shared templates
Learn more →

Contact Management

Every customer who messages you is saved as a contact. Add tags, notes, and custom fields. Search and filter your contact list before sending any campaign.

  • Auto-saves contacts from conversations
  • Tags, notes, and custom fields
  • Search and filter before broadcasting
  • Contact history and conversation log
Learn more →

Role-Based Access Control

Invite your team with the right level of access. Admins manage settings and billing. Agents handle conversations. Viewers can read without making changes.

  • 4 roles: Superadmin, Admin, Agent, Viewer
  • Invite team members by email
  • Deactivate or remove members anytime
  • Full audit logs on Business & Agency plans
Learn more →

Visual Chatflow Builder

Build automated WhatsApp conversation flows with a drag-and-drop canvas. No coding required. From simple welcome messages to complex branching logic with conditions, delays, and webhooks.

  • Drag-and-drop node-based canvas
  • Buttons, lists, conditions, delays & webhooks
  • Core nodes on all plans, advanced on Growth+
  • AI-assisted flow generation
Learn more →

Analytics & Reporting

Track every conversation, campaign, and AI interaction from a single dashboard. Understand response times, resolution rates, broadcast performance, and lead conversion at a glance.

  • Conversation & resolution analytics
  • Broadcast delivery, read & reply rates
  • Lead funnel & conversion tracking
  • Agent performance metrics
Learn more →
Simple Setup

Live in Under 48 Hours

Our onboarding team handles the technical setup so you can focus on growing your business from day one.

1

Connect Your WhatsApp Number

Link your existing WhatsApp Business number or get a fresh one. We manage Meta API verification end-to-end.

2

Set Up Your AI & Team

Configure your AI chatbot with your knowledge base, invite team members, and set up automation workflows.

3

Start Growing

Launch your first campaign, let AI handle enquiries 24/7, and track everything from a single dashboard.

zena.fictoralabs.ae
Messages12.4k
Open Rate97%
Resolved843
48hAverage Setup Time
98%WhatsApp Open Rate
More Replies vs Email
24/7AI Handles Enquiries
Native n8n Integration

The Only UAE WhatsApp Platform
With a Native n8n Node

Connect Zena to any tool in your stack without writing HTTP requests or maintaining custom middleware. When a lead is captured, a conversation resolves, or a new contact appears, your n8n workflow fires automatically.

1

Install in n8n

Search n8n-nodes-zena in Settings → Community Nodes. One click, no config.

2

Add Your API Key

Create a Zena API credential in n8n using your key from Zena Dashboard → Integrations → API Keys. Available on Growth and above.

3

Build Your Workflow

Trigger on new leads, send template messages, sync contacts to your CRM, post to Slack, all without a single line of code.

Example n8n Workflow
TRIGGER ⚡ Zena: New Lead Captured
ACTION HubSpot: Create Contact
ACTION Zena: Send Template
ACTION Slack: Notify #sales
Why Choose Zena

Built for UAE & GCC Businesses

Everything global platforms miss, delivered locally.

🇦🇪

UAE-Native & AED Billing

No USD conversion fees. No FX risk. Zena is billed in AED with local invoicing that's VAT-compliant. Your finance team will thank you.

Native Bilingual AI

The only platform that responds in Arabic and English at the same time. Built specifically for GCC businesses, not retrofitted for them.

Your AI, Your Cost

Plug in your own OpenAI or Gemini API key. You pay your AI provider directly. Zena adds zero markup. Full control, full transparency.

Early Access: Limited Spots

Be Among the First 50 Businesses on Zena

Early access members get priority onboarding, a direct line to our founding team, and locked-in launch pricing before we raise rates.

Claim Early Access →

No credit card required · Setup in 48 hours · Cancel anytime

Transparent Pricing

Simple, Scalable Pricing

Start free. Scale as you grow. Billed in AED. No hidden fees, no surprises.

Starter

AED 199 /month

For solo operators and small teams ready to automate WhatsApp with AI.

  • 3 agent seats
  • 1 WhatsApp number
  • AI chatbot (BYOK or Zena Credits)
  • Bilingual Arabic + English AI
  • AI conversation summaries
  • Lead capture forms
  • Chatflow builder (core nodes)
  • 40 knowledge docs
  • Broadcasting · 1K daily
  • × Condition & advanced nodes
  • × Google Sheets & scheduling
Start Free Trial
⭐ Most Popular

Growth

AED 499 /month

For growing SMBs that want full AI automation, chatflows, and integrations.

  • 8 agent seats
  • 3 WhatsApp numbers
  • Full chatflow builder (all nodes)
  • AI context retention
  • Owner companion AI
  • 20 knowledge docs
  • Google Sheets & scheduling
  • Inbound webhooks
  • Read-only REST API
  • Round-robin assignment
  • Broadcasting · 4K daily
Start Free Trial →

Business

AED 899 /month

For established teams running WhatsApp as a core revenue and support channel.

  • 16 agent seats
  • 6 WhatsApp numbers
  • Full REST API (read + write)
  • Outbound webhooks
  • Meta Conversions API
  • Unlimited knowledge docs
  • Audit logs & full RBAC
  • Priority onboarding
  • Broadcasting · 15K daily
  • Everything in Growth
Start Free Trial
🏢

Enterprise & Agency

Need more than Business? Custom agent limits, unlimited workspaces, white-label branding, centralized billing, and a dedicated account manager.

  • Custom agent & number limits
  • Unlimited workspaces
  • White-label branding
  • Centralized billing
  • Dedicated account manager
  • SLA & priority support
Talk to Sales →

Extra agent seat: AED 49/mo · Extra WhatsApp number: AED 99/mo · Zena AI Credits Pack: AED 99/mo · 14-day free trial · AI costs billed by your provider

FAQ

Frequently Asked Questions

Do I need a WhatsApp Business API account to use Zena?
Yes. Zena runs on Meta's official WhatsApp Business Cloud API. We handle setup and verification during onboarding. Most businesses are live within 24–48 hours.
Is Zena an official Meta Business Solution Partner?
Yes. Fictoralabs is an official Meta Business Solution Partner (BSP). Zena is fully compliant with Meta's policies, your account is protected, and you benefit from Meta's platform guarantees.
Does the AI chatbot support Arabic?
Yes. Zena's AI supports Arabic and English. It detects the customer's language automatically and responds in both, making it well suited for UAE and GCC markets.
Can I migrate my existing WhatsApp Business number?
Yes. You can migrate your existing WhatsApp Business number to Zena. Once on the Cloud API, the number can no longer be used with the regular WhatsApp Business app, but you get access to all of Zena's features in return.
Is my data stored in the UAE?
Yes. All data is stored on UAE-region servers in compliance with UAE data protection regulations. We are fully TDRA-compliant and take data sovereignty seriously.
What AI models does Zena support?
Zena supports OpenAI (GPT-4, GPT-4o) and Google Gemini. You bring your own API key and connect it in Settings. You pay your AI provider directly. Zena charges zero markup on AI usage.
Can I build automated chatflows without coding?
Yes. Zena includes a visual chatflow builder — no code required. Starter plan includes core nodes (message, question, buttons, media, handoff). Growth and above unlocks condition logic, delays, agent assignment, webhooks, and more advanced automation nodes.
What is the difference between Starter and Growth AI?
Both plans include AI chatbot with bilingual Arabic + English support and AI conversation summaries. Growth adds AI context retention — the AI remembers the conversation history across sessions — and Owner Companion AI, which gives you a personal AI assistant on your own WhatsApp number.
Is broadcasting disabled during the free trial?
Yes. Broadcasting is disabled during the 14-day free trial to protect your Meta account reputation and prevent abuse. All other features including the AI chatbot, inbox, chatflows, and lead capture are fully active during the trial.
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Ready to Transform Your WhatsApp?

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14-day free trial · No credit card required · Live in 48 hours