WhatsApp Bulk Broadcasting
That Actually Gets Read
Send personalised WhatsApp campaigns to thousands of UAE contacts in one go. CSV or Google Sheets audience, scheduled delivery, rich media, and every reply lands in your shared team inbox.
Broadcasts UAE Customers
Actually Read
For UAE and GCC businesses, WhatsApp is the channel customers open. The question is whether you can broadcast at scale without putting your number at risk. Unofficial tools and modified WhatsApp Web scrapers do it cheap and get accounts banned.
Zena bulk broadcasting runs on the official Meta WhatsApp Business Cloud API. Every message is delivered through the same infrastructure WhatsApp uses for its own notifications. You get the reliability, the delivery receipts, and the trust that comes from being an official Meta Business Solution Partner, with AED billing and UAE data residency built in.
Everything You Need to Run
WhatsApp Campaigns at Scale
Built for UAE businesses sending high-volume WhatsApp campaigns without risking their number reputation.
CSV and Google Sheets Audience
Upload your contact list as a CSV or connect a Google Sheet directly. Zena reads your columns, maps them to personalisation variables, and builds your audience in seconds. No database export, no developer, no format gymnastics. Update the Sheet and your next broadcast automatically uses the latest data.
Dynamic Personalisation
Every recipient gets a message that feels written for them. Reference any column from your CSV or Google Sheet as a variable including name, company, amount due, or appointment date. Each contact receives their personalised version at the same time. Mass reach with a one-to-one feel.
Rich Media Broadcasts
Send images, PDFs, and videos alongside your message text. Product catalogues, promotional flyers, event invitations, property brochures, clinic schedules, all delivered as WhatsApp messages that open natively on the phone without leaving the chat. No links, no redirects, no friction.
Campaign Scheduling
Schedule broadcasts to send at the exact date and time you want. Ramadan offers before Iftar. Flash sale alerts at peak browsing hours. Appointment reminders 24 hours before. Set it once and let it run automatically.
Delivery and Read Tracking
See exactly how many messages were sent, delivered, and read for every broadcast. Per-contact delivery status tells you who received the message, who opened it, and who replied. Real data you can use to improve the next campaign.
Template-Based Sending
All WhatsApp broadcasts use Meta-approved message templates. Zena lets you create, submit, and manage your template library directly from the dashboard. Once approved by Meta, templates are ready to use in any broadcast immediately.
Replies into Shared Inbox
Every reply to a broadcast message lands directly in your shared WhatsApp team inbox in real time. Agents pick up conversations, assign them, and respond personally. Enable the AI chatbot to handle routine follow-ups automatically.
Number Reputation Protection
Sending to unverified or cold contacts destroys your WhatsApp number reputation fast. Zena enforces opt-in contact requirements and daily sending limits that align with Meta tier guidelines. Your number stays healthy and your delivery rates stay high.
UAE Businesses That Send
WhatsApp Campaigns Every Week
Any UAE business with a contact list and something to say should be using WhatsApp bulk broadcasting.
Retail and E-commerce
UAE retailers use WhatsApp broadcasts for flash sale alerts, new arrival announcements, seasonal promotions, and loyalty reward reminders. Send a product image with a personalised discount code to every customer who bought in the last 90 days. Replies asking about sizes or availability go straight to your team inbox for immediate response.
Real Estate
Dubai real estate agencies send new listing alerts to qualified buyer lists, open house invitations to registered leads, and price reduction notifications to interested prospects. Each message personalised with the contact name and property details from a Google Sheet.
Healthcare and Clinics
UAE clinics use WhatsApp broadcasts for appointment reminders, health screening campaign announcements, post-visit follow-up messages, and seasonal health tips. Send personalised appointment confirmations with the doctor name, date, time, and location from your appointment sheet. Significantly reduce no-shows without a single phone call.
F&B and Hospitality
Restaurants and hotels in Dubai broadcast Ramadan Iftar reservation openings, weekend special menus, loyalty member exclusive offers, and event announcements. A personalised WhatsApp message with a menu image converts better than an Instagram story. Replies go to the reservations team inbox in real time.
Education and Training
UAE training centres and schools send course enrollment reminders, exam schedule notifications, fee payment reminders, and new course announcements via WhatsApp broadcast. Personalise each message with the student name, course name, and due date from your enrollment spreadsheet.
Logistics and Freight
UAE logistics companies broadcast shipment arrival notifications, customs clearance updates, and delivery schedule confirmations to importers and warehouse managers. Clients get proactive updates on WhatsApp instead of calling the office 10 times a day.
One Feature.
One Connected Platform.
Every feature in Zena connects directly. No switching tools, no broken handoffs, no data lost between systems.
Message Templates
Create, manage, and submit Meta-approved message templates directly from Zena. Text, image, PDF, and video templates ready to use in any broadcast campaign instantly.
Team Inbox
Every broadcast reply lands in your shared inbox in real time. Your team assigns, responds, and resolves every conversation together without missing a single reply from a high-value contact.
Bilingual AI Chatbot
Let the AI handle routine broadcast replies in Arabic and English automatically. Standard questions about pricing, availability, or appointments answered 24/7 without your team typing the same response 200 times.
AI Lead Capture
Turn broadcast replies into structured leads automatically. The AI qualifies responding contacts and saves their details to your CRM without your team manually capturing anything.
Chatflow Builder
Build automated reply flows that trigger when a contact responds to a broadcast. Route interested contacts to the right team, ask qualifying questions, and book appointments without agent involvement.
Analytics
Track delivery rate, read rate, and reply rate for every broadcast campaign. Understand which messages perform and where to focus your next campaign budget.
Bulk Broadcasting Common Questions
How many contacts can I broadcast to at once on WhatsApp?
Does WhatsApp bulk broadcasting require contacts to have saved my number?
Can I personalise bulk WhatsApp messages with the recipient name?
Can I schedule WhatsApp broadcasts in advance?
What types of media can I include in a WhatsApp broadcast?
What happens when someone replies to a broadcast?
Can I send broadcasts if I'm using Coexistence (keeping my WhatsApp Business app)?
Daily Ceilings That Scale
With Your Meta Tier
Up to 1,000/day on Starter, 4,000/day on Growth, 15,000/day on Business. These are plan ceilings gated by Meta's official messaging tier, which scales with your sending history. All billed in AED with no hidden fees.
Your Next Campaign.
On the Channel UAE Customers Reply To.
Join UAE and GCC businesses using Zena to send WhatsApp campaigns that actually get read. 14-day free trial. No credit card. Live in 5 minutes with Coexistence.